Introduction
Banking
SPICE is a joint initiative of the SPICE User Group
and the Public Research Center Henri Tudor to
create a Banking SPICE Innovation Framework. The Banking
SPICE initiative was first introduced at the SPICE 2006
Conference in Luxembourg.
An
open event will formally launch the initiative in Luxembourg
on April 9th, 2008. The one-day workshop will provide
presentations of existing works relevant for the Luxembourg
financial market place as well as the international
market place.
A second workshop will extend
the Luxembourg Banking SPICE kick-off in an international
context at the SPICE
2008 conference in Nuremberg, Germany, on May 26th.
Banking SPICE will analyse,
integrate and/or harmonize existing methodological tools
and standards (such as process reference models and
process assessment models) determined by the project
stakeholders in order to develop the open innovation
framework. Banking SPICE will provide an efficient and
effective mechanism for assessing and improving processes
deployed across the international banking and financial
sector. .
Banking SPICE™ Open Innovation
Framework
The Banking SPICE Open Innovation
Framework targets 5 major objectives:
SERVICE INNOVATION MANAGEMENT:
to identify service innovation opportunities.
Identification of the targeted services and stakes for
all of the interested parties (e.g.: European Directives
and national regulations on “Know Your Customer”,
Revenue cycle, Risk management for Professionals of
the Financial Sector) based on various innovation techniques
TRUSTED SERVICES: to support the design
of service innovation.
Identification of referential sources (laws, agreements,
standards and other sources) Elicitation of requirements
and assessment models for targeted services. Experimentations
on operational fields. Parallel process for the targeted
human skills needed.
INSTITUTIONALIZATION SERVICES: To facilitate
and support the institutionalization of service innovation.
Feed-back of professional associations, experimentation
analysis and validation of the service & competences
models, proposition of professional standards
SERVICE OPERATION & MANAGEMENT:
to accompany the deployment of service innovation.
Promotion and transfer of the models. Assessment tools
development, training, support for deployment, assessment
and improvement process
KNOWLEDGE INTENSIVE SERVICES: to capitalize
and improve practices, models, innovation processes
Best Practices Capitalisation
Areas
currently under investigation range from IT Service
Management and software development, security, project
management, sourcing, risk management, internal control
to selected core business activities.
Benefits to Stakeholders
Banking SPICE will provide the
following benefits to stakeholders:
Open Innovation Framework: the framework gathers practices
from widely recognized standards and sources of best
practice promoting quality and excellence of services
Training on the open innovation framework
Improvements to existing methodologies by the open
innovation framework
Pick and Choose: select from the framework those
areas relevant to your business needs
Authoritative: provides best guidance and/or
compliance available which has been developed from widely
recognized standards and sources, with detailed mapping
tables tracing each practice to sources if further information
is desired/required
Comprehensive: addresses a broad and expanding range
of disciplines related to services science
Synergized: integrated resources, harmonized,
and synergized; each resource contributes important
perspectives
Target Audience
- Banks and financial institutions
- Regulatory bodies
- Financial professional associations
- Audit and consulting companies
- ISO/IEC 15504 experts
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2007 The SPICE User Group. All rights reserved
